Password Reset

To reset your password, enter either your username or your email address in the appropriate space below and click the "Search" button below it.

Please note: if you enter details into both spaces then the form will not work.

If there is a matching account on our database, a password-reset email will be sent to its registered email address.
This email contains details of your username and a time-sensitive link that will allow you to reset your password.
If it doesn't arrive, please contact the help-desk directly:

Enter your username below and click "Search".
Or, enter your email address below and click "Search".